Automate complex document processes with ease

We guide businesses through the maze of technology and processes required to implement compliant, efficient, and consistent document management.

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Consistent document management processes

Confidence in successful compliance audits

Positioned for future growth

Managing business documentation consistently is complex

Many process owners are concerned with a lack of integrity in the content they are using throughout their business processes.

Business Teams are frustrated with the inconsistency of accessing documents
Document Controllers and Records Managers are fearful the lack of consistent document management will result in failed compliance audits
HR is concerned with the lack of security applied to sensitive documents
Leadership is anxious about their inability to quickly find information
Executives are concerned with the potential for loss of reputation and impeded corporate growth

Implementing any document or content management system is similar to hiking a trail; it requires planning and preparation before you put your feet on the soil.

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When you feel lost on your content management journey, let us guide you along the right path

Our team of seasoned experts brings the knowledge and experience to guide you every step of the way—helping you tackle challenges, resolve issues, and achieve your goals with confidence.

Business needs analysis

The trail begins with selecting the best software to suit your needs

We invite you to join us in an Information Exchange meeting. You can share what’s been frustrating you about document management and let us know where you would like the trail to lead.

Implementation & configuration

Traversing the path with software implementation and configuration

Our team of business and technical consultants will efficiently implement and configure your on-premise or SaaS document management solution.

We get your teams on the path with best practices implementation and training.

Process optimization

Optimize your path with maps and guides for the journey

Once your initial implementation is complete, we’ll work with you to optimize the system by integrating additional business processes that support your teams and boost your ROI.

Application support

Navigating the trail’s obstacles and challenges along the way.

We will stay with you along the path, providing first and second tier application support, and ensuring you have the most knowledgeable team guiding you along your continued journey.

Every company deserves a clear path to manage their business documentation

Solutions for OpenText

We have two decades of demonstrated expertise in OpenText ECM - navigating complex terrain to deliver steady, proven results.

Since 2003, Wisteria IT has been guiding clients along the OpenText Content Suite trail—providing expert consulting services and custom application development with every step. We became an OpenText Services Partner in 2009 and have remained a trusted guide on the path to digital transformation.

Unlike firms that simply place contract resources, our seasoned team of consultants walk alongside our clients, building lasting partnerships and delivering tailored business applications within the OpenText suite. Together, we navigate the terrain to reach milestones that lead to long-term organizational success.

Solutions for DocStar

We invite you to join us as we blaze a fresh path with DocStar ECM, guided by experience and driven by discovery.

The Wisteria IT team is proud to join the Epicor/DocStar Partner Program in 2025. Backed by over 20 years of Enterprise Content Management (ECM) experience, we’re excited to bring our expertise to support DocStar through software sales, implementation services, and ongoing application support.

We look forward to guiding clients along every step of their ECM journey—from initial planning to successful deployment and long-term optimization—ensuring lasting value at every turn.

Start down the path to controlled content now!

Start your journey

Schedule a meeting to share with us your current frustrations and the destination you envision. The Wisteria team will share our experience and process with you.

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Chart your course

We will schedule a software demonstration to showcase key features and implementation options, followed by a tailored Implementation Trail Map that prioritizes your needs and outlines a clear path forward.

Your trail to success

With a streamlined and compliant path, you will achieve your business objectives—delivering cost savings and confidence in the information you manage.

Chart your course

Visit Our Route Planning Page

Visit our “Information Management Trail Planning” to find helpful resources and insights for your planning journey.

We provide a variety of quick guides, tutorials, and helpful web links to support you during the planning phase. You will also find our email and phone contact info so you can reach out with questions or schedule a meeting at your convenience.

Plan my trail